Terms of Service

Last updated: 28 April 2026

These Terms of Service ("Terms") govern your access to and use of the website legalsol.pl ("Website") and the legalisation services ("Services") provided by BOLIDE Sp. z o.o., operating under the brand "LegalSol" ("we", "our", "us"). By using the Website or engaging our Services you agree to be bound by these Terms.

1. Definitions

• Client — a natural person or legal entity who has signed a service agreement with LegalSol.
• Visitor — any person browsing the Website without a service agreement.
• Services — immigration and legalisation services we provide, including but not limited to: residence permit (Karta Pobytu) applications, permanent residency, EU Blue Card, PESEL registration, Profil Zaufany setup, appeals, citizenship applications, company registration assistance.
• Free Consultation — initial assessment of your situation provided at no charge, with no obligation to engage paid Services.

2. Free Consultation

Visitors may request a free initial consultation by submitting a form on the Website or messaging us via WhatsApp. The free consultation is:

• Provided at our discretion within 15 minutes during business hours (Mon–Fri 9:00–20:00, Sat 10:00–18:00 Warsaw time)
• Limited to a brief assessment of feasibility, recommended service path, and approximate cost/timeline
• Non-binding for both parties
• Does not constitute formal legal advice — formal advice begins only after a service agreement is signed

3. Engagement of Paid Services

Paid Services begin only after:

• Both parties sign a service agreement (umowa o świadczenie usług) specifying scope, price, timeline and obligations
• The Client provides required identity documents and powers of attorney where applicable
• The Client makes the agreed prepayment

4. Pricing

Service prices listed on the Website are indicative starting prices. The final price is set in the individual service agreement after assessing the Client's situation. Government fees (e.g. 340 PLN for karta pobytu) are separate from our service fee and are paid to Polish authorities directly by the Client or through us.

Indicative prices (as of 2026):

• Karta Pobytu (residence permit) — from 2,500 PLN
• Permanent residency (PMŻ) — from 4,000 PLN
• EU Blue Card — from 3,500 PLN
• Polish citizenship — from 5,500 PLN
• Appeal against refusal — from 2,000 PLN

5. The 98% Approval Guarantee

We publicly state a 98% approval rate based on our internal records of cases closed since 2020. This figure is informational and does not constitute a legally binding outcome guarantee for any individual case. However:

6. Client obligations

By engaging our Services, you agree to:

• Provide truthful, complete and up-to-date information about your situation
• Submit all required documents promptly
• Notify us immediately of any changes (employer, address, marital status, etc.)
• Not submit duplicate applications via other agents or channels while we are handling your case
• Not provide false or forged documents

7. Our obligations

LegalSol will:

• Apply professional knowledge and best efforts to your case
• Maintain confidentiality of your data and documents
• Communicate proactively about case status
• Respond to questions within 24 hours during business days
• Submit applications through the official MOS portal (from 27 April 2026) using Profil Zaufany powers of attorney

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for delays, refusals or other outcomes caused by Polish authorities, changes in law, or events beyond our control
• We are not liable for indirect, consequential or special damages
• Our total liability for any claim is limited to the service fees paid by the Client for the specific service in question
• This does not limit liability that cannot be excluded under Polish or EU consumer law

9. Right of withdrawal (consumers)

Under Polish consumer law (Ustawa o prawach konsumenta), consumers have the right to withdraw from a distance service contract within 14 days of conclusion without giving reason. This right does not apply if:

• You explicitly requested us to start service immediately and we have fully performed it before the 14 days end
• You waive the right of withdrawal in writing as part of immediate service start

To exercise withdrawal, email workvd75@gmail.com with your declaration. We refund within 14 days of receiving the declaration.

10. Dispute resolution

Any disputes will be resolved primarily through good-faith negotiation. If negotiation fails:

• Consumers may use the EU Online Dispute Resolution platform
• Disputes are subject to Polish law and the jurisdiction of Polish courts of common jurisdiction

11. Intellectual Property

All content on the Website (text, design, logos, graphics, blog articles) is owned by LegalSol or used under licence. You may not copy, redistribute or use it commercially without written permission. Linking to our pages is allowed.

12. Use of the Website

You agree not to:

• Submit false consultation requests or spam our forms
• Attempt to interfere with the Website's operation (DDoS, scraping, vulnerability exploitation)
• Use the Website for any unlawful purpose

13. Privacy

Your personal data is processed according to our Privacy Policy, which forms part of these Terms.

14. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be notified to active Clients in writing. Continued use of the Website or Services after changes constitutes acceptance.

15. Contact

• Company: BOLIDE Sp. z o.o. (NIP 9462746135)
• Registered address: 20-115 Lublin, Lubelskie, Poland
• Operating from: Warsaw, Poland
• Email: workvd75@gmail.com
• WhatsApp: +48 735 248 525