From April 27, 2026, all residence permit applications in Poland must be submitted online through the MOS 2.0 portal. In-person applications are no longer accepted.
This guide explains exactly how MOS works and how to submit your application.
What Is MOS 2.0?
MOS stands for Moduł Obsługi Spraw — the government's online case management system for immigration. MOS 2.0 handles:
- Karta Pobytu (temporary residence permits)
- EU Blue Card applications
- Stały pobyt (permanent residence)
- Long-term EU residence
- Family reunification permits
It replaces all paper-based submissions entirely.
What You Need Before You Start
⚠️ Without PESEL and Profil Zaufany you cannot access MOS 2.0. Get these first.
Step-by-Step: Submitting Your Application
Step 1: Log In
Go to mos.gov.pl → Click "Zaloguj się" → Authenticate with Profil Zaufany.
Step 2: Create a New Case
Click "Nowa sprawa" (New case) → Select the type of permit you're applying for.
Step 3: Fill In the Form
The form asks for:
- Personal data (from your passport)
- Contact information
- Current address in Poland
- Purpose of stay (work, study, family, etc.)
- Employment or business details
💡 Take your time here. Errors are difficult to fix after submission.
Step 4: Upload Documents
Upload each document as a separate file:
- Passport pages (data page + all visas and stamps)
- Karta Pobytu or previous permits
- Employment contract
- Address registration (meldunek)
- Health insurance
- Biometric photos
File limit: ~10MB per file. Scan at 300 DPI.
Step 5: Pay the Fee
Pay online by card or bank transfer:
- Application fee: 440 PLN
- Card issuance fee: 50 PLN
- Total: 490 PLN
Step 6: Submit and Track
After payment you receive:
- Application reference number
- Email confirmation
- Dashboard to track your case status
What Happens After Submission?
- Your application enters the queue at the regional Urząd Województwa
- An officer reviews your documents (may request additional info via MOS)
- You receive email notifications about status changes
- If approved: card is mailed or ready for pickup
- If rejected: 14 days to appeal
Processing times:
- Warsaw: 3–6 months
- Smaller cities: 1–3 months
Your Legal Stay During Processing
After submitting online, your legal stay is automatically extended until a decision is made. You don't need to leave Poland — but carry your submission confirmation with you at all times.
Common Issues
"I can't log in to MOS" → Make sure your Profil Zaufany is fully confirmed, not just created. Check that PESEL matches.
"Documents rejected by upload system" → Reduce file size, check format (PDF/JPG), ensure scan quality.
"I made an error in the form" → Contact the Urząd Województwa via MOS messaging before the officer reviews your case.
Let Us Handle It
MOS 2.0 is entirely in Polish. Legal Solution prepares your application, fills the form, scans documents, and monitors your case until approval. Contact us on WhatsApp.